We want every Filipino player to enjoy vippoints.net as entertainment — not as a source of stress or financial pressure. Our responsible gaming tools are here to help you stay in control, always.
At vippoints.net, responsible gaming is not just a checkbox — it is a core part of how we operate. As a PAGCOR-regulated online casino serving Filipino players from Manila to Mindanao, we are legally and ethically committed to providing a safe, fair, and transparent gaming environment. That means giving every player the tools they need to set limits, take breaks, and seek help when needed.
We know that for most players, vippoints.net is a fun way to unwind after a long day — whether you're spinning slots, playing bingo, or trying your luck at the live casino. But we also know that for some people, gambling can become a problem. That's why we've built a full suite of responsible gaming features directly into the platform, and why we train our support team to recognize and respond to signs of problem gambling.
This page explains everything you need to know about responsible gaming at vippoints.net — from our 21+ age policy and self-exclusion tools to the warning signs of problem gambling and how to get help. Please read it carefully, and remember: gambling is addictive. Know when to stop.
Minimum age to play on vippoints.net — strictly enforced via KYC
Support team available to assist players with responsible gaming concerns
Minimum deposit — keeping stakes accessible and manageable for all players
Tolerance for underage gambling — accounts verified before first deposit
Under Philippine law and PAGCOR regulations, you must be at least 21 years old to register and play on vippoints.net. This is non-negotiable and strictly enforced.
The minimum legal age for casino-style gambling in the Philippines is 21 years old, as mandated by PAGCOR. vippoints.net strictly enforces this requirement through a mandatory Know Your Customer (KYC) verification process that every new player must complete before making their first deposit.
During KYC, you will be asked to submit a valid government-issued ID — such as a Philippine passport, driver's license, SSS card, UMID, or PhilHealth ID — that clearly shows your date of birth. Accounts where age cannot be verified will be suspended until verification is complete.
If we discover that a player is under 21, the account will be immediately closed, all deposits will be refunded, and any winnings will be forfeited. We also reserve the right to report underage gambling attempts to the relevant authorities.
If you suspect that a minor is using vippoints.net, please contact our support team immediately at [email protected]. We take all such reports seriously.
vippoints.net gives you full control over your gaming activity. These tools are available to all registered players at any time — no questions asked.
Set a daily, weekly, or monthly deposit limit on your vippoints.net account. Once your limit is reached, no further deposits will be accepted until the period resets. Limits take effect immediately when reduced and after a 24-hour cooling period when increased — protecting you from impulsive decisions.
Define the maximum amount you are comfortable losing in a given period. When your loss limit is reached, vippoints.net will automatically prevent further wagering until the limit period resets. This tool is especially useful for players who want to keep their gaming within a strict entertainment budget.
Set a maximum session duration so that vippoints.net will remind you — or automatically log you out — when you have been playing for a set amount of time. Regular breaks are an important part of healthy gaming habits, and this tool makes it easy to stay disciplined.
Enable periodic on-screen reminders that show you how long you have been playing and how much you have wagered in the current session. These reality checks help you stay aware of your activity and make informed decisions about whether to continue playing.
Take a short break from vippoints.net by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended and you will not be able to log in or deposit. This is a great option if you feel you need a short pause without committing to full self-exclusion.
If you feel that gambling has become a serious problem, you can request a self-exclusion from vippoints.net for a period of 6 months , 1 year, 2 years, or permanently. During self-exclusion, your account will be fully closed, all marketing communications will stop, and you will not be able to re-register. To request self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request."
Access your account using your registered email and password. All responsible gaming tools are available from your account dashboard.
Navigate to the Responsible Gaming section in your account settings. You will find all available tools listed there with easy toggle controls.
Choose the tool that suits your needs, enter your preferred values, and confirm. Deposit and loss limit reductions take effect immediately.
If you cannot find a tool or need assistance activating self-exclusion, our 24/7 support team is ready to help. Email us at [email protected] and we will respond promptly.
Recognizing the signs early is the first step toward getting help. Be honest with yourself — and with the people who care about you.
If you recognized yourself in three or more of the above signs, we strongly encourage you to use vippoints.net's self-exclusion tool and reach out to a professional counselor. Gambling is addictive. Know when to stop — and know that asking for help is a sign of strength, not weakness.
Answer these questions honestly. If you answer "Yes" to two or more, consider speaking with a professional or using our self-exclusion tool. This is not a clinical diagnostic tool — it is a starting point for reflection.
Have you ever felt the need to bet more and more money to feel the same level of excitement from gambling?
Have you ever lied to family members or friends about how much time or money you spend on gambling?
Have you ever tried to cut back on gambling but found it difficult or impossible to do so?
Have you ever gambled to escape problems, relieve stress, or cope with feelings of sadness or anxiety?
Have you ever borrowed money or sold something to get funds for gambling?
Have you ever felt restless, irritable, or anxious when you tried to stop or reduce your gambling?
Remember: Gambling is addictive. Know when to stop. If your answers concern you, please contact our support team or reach out to a professional counseling service. You can also activate self-exclusion on vippoints.net at any time — no judgment, no delay.
These are the promises vippoints.net makes to every Filipino player on our platform.
Every player must pass KYC age verification before depositing. We use government-issued ID checks to ensure no one under 21 can access real-money games on vippoints.net.
vippoints.net does not send promotional offers to players who have activated responsible gaming limits or self-exclusion. We also do not target players who have shown signs of problem gambling with bonus offers.
Our customer support team is trained to identify and respond to signs of problem gambling. If a team member notices concerning behavior, they are empowered to proactively reach out and offer responsible gaming resources.
All games on vippoints.net display their Return to Player (RTP) percentages and volatility ratings. We believe informed players make better decisions — so we make sure the information is always visible.
vippoints.net operates in accordance with PAGCOR's responsible gaming framework. We support the Philippine government's efforts to promote safe, regulated, and socially responsible online gambling.
Our support team is available around the clock to assist with responsible gaming concerns, account restrictions, self-exclusion requests, and referrals to professional counseling services.
Enjoy the thrill of online casino gaming the right way — with limits you control, tools that protect you, and a platform that genuinely cares about your wellbeing. Remember: you must be 21 or older to play.
Gambling is addictive. Know when to stop. 21+ only. Play responsibly.